At uidoor.com, we are committed to providing the best user experience and ensuring customer satisfaction with our products. If you are not entirely satisfied with your purchase, we are here to help.
1. Eligibility for Refund
We offer refunds on products that meet the following conditions:
- The product was purchased directly from uidoor.com.
- The refund request is made within 14 days from the date of purchase.
- The product has not been used, downloaded, or accessed in any way.
2. Non-Refundable Items
The following items are not eligible for a refund:
- Any product that is marked as non-refundable at the time of purchase.
- Products purchased from third-party platforms or marketplaces. Please review the refund policy of the respective platform.
3. How to Request a Refund
To request a refund, please follow these steps:
- Send an email to [email protected] with the subject line “Refund Request.”
- Include your order number and a brief explanation of the reason for the refund request.
- Our team will review your request and respond within 3-5 business days.
4. Refund Process
Once your refund request is approved, we will process the refund within 7-10 business days. The refund will be issued using the original payment method used for the purchase. Please note that it may take additional time for the refund to reflect in your account, depending on your payment provider’s policies.
5. Contact Us
If you have any questions or need further assistance regarding our refund policy, please contact us at [email protected].
6. Changes to the Refund Policy
We reserve the right to modify or update this refund policy at any time without prior notice. Any changes to the policy will be posted on this page.
By using uidoor.com, you acknowledge that you have read, understood, and agreed to this refund policy. If you do not agree with this refund policy, please refrain from using the website.